Billing, credits & account
Manage membership and Workspace add-ons
Understand plan changes, the billing portal, and extra capacity.
01Review the Billing page
Open Settings → Billing to see the current membership, available plans, interval options, and the billing provider associated with the account. Use the current page values for price and plan availability.
02Change or cancel in the correct channel
Web-managed memberships can open the provider billing portal for payment-method and subscription actions. A membership managed through the App Store or Google Play must be changed or canceled in that original store channel.
03Understand upgrade limits
The billing policy prevents unsupported downgrades or same-tier checkout paths. A lifetime membership cannot be replaced by a subscription, and a subscription upgrade may need to use the same provider and interval path shown by the page.
04Add capacity when eligible
Eligible monthly Pro subscriptions can add extra Workspace capacity or extra Inbox slots for a specific Workspace. Add-on changes are billed immediately or remain pending until the provider confirms payment; they do not silently activate before confirmation.