RanklyBee Help Center
How can we help you?
From your first article and lead to your next live backlink.
Find answers and keep your work moving.
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Quick answers
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How do I get started with RanklyBee?
A complete path from your website to articles, backlinks, leads, and AI visibility.
How do I create a Project for my website?
Set up the site that all discovery, outreach, and tracking will use.
How often is my data updated?
When each module refreshes, and why some numbers lag behind today.
How do I cancel my subscription?
Cancel from the billing portal in a few clicks, and what happens to renewals and trials.
How do I edit my Website Profile?
Review the reusable product and audience context behind RanklyBee workflows.
How do I connect a sending mailbox?
Set up the SMTP and IMAP connection used for outreach and reply sync.
How do I start my content plan?
Let RanklyBee research keywords and schedule the articles worth writing.
How do I set up Leads?
Start finding people who are asking for what you sell on Reddit, X, Hacker News, and more.
How do I add and manage AI Visibility prompts?
Choose the questions RanklyBee asks AI engines on your behalf.
How is the AI Visibility score calculated?
What visibility, sentiment, average position, and share of voice measure.
How does the free trial work?
Try a plan free for 3 days, see what the trial includes, and cancel before you are charged.
Why is my Project or a page empty?
Check site scope, profile readiness, and background jobs in the right order.
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Getting started
Set up the right website context and choose your first workflow.
4 articlesFAQ
Quick answers about data freshness, approvals, account access, and billing.
11 articlesProjects & site profile
Keep your website, submission details, team, and automation in sync.
4 articlesArticles & content
Plan keywords, write and approve articles, publish them, and improve what is live.
7 articlesBacklinks & source library
Find quality sources, record placements, and verify the links you earn.
9 articlesProspecting & outreach
Discover prospects, prepare messages, and manage replies responsibly.
10 articlesLeads & mentions
Find buyers in public conversations, reply in your own voice, and watch your brand.
7 articlesAI Visibility & search
See how AI answers mention you and how your pages perform on Google.
10 articlesBilling, plans & account
Manage your plan, trial, usage, invoices, security, and API access.
3 articlesTroubleshooting
Understand blocked jobs, provider requirements, and check results.
8 articlesStill need a hand?
Tell us what you’re working on. Include your project, the relevant URL, and any error details so we can help.