How do plans, limits, and usage work?
Compare plans, track what you have used, and know what happens at a limit.
Updated
01Review Billing and Usage
Open Settings → Payment & Billing → Billing to see your current plan and compare Starter, Growth, and Scale. Settings → Usage shows what your plan includes and what you have used this month.
02Slots and monthly allowances
Slots limit how many things exist at once, such as projects, team members, sending inboxes, AI Visibility prompts and engines, and lead keywords. Pausing or deleting an item frees its slot. Monthly allowances, such as articles, keyword research, contact lookups, and outreach emails, reset on the first day of each month (UTC) and do not roll over. Prompts, lead keywords, and every monthly allowance are shared across all your projects; team members and sending inboxes are counted per project. Usage shows your total and, when you have several projects, the current project’s part.
03When you reach a limit
The message names the limit and, for allowances, the date it resets. Choose Upgrade now on the Billing page to raise it. Contact support if you need limits above the Scale plan.
04Change or cancel
Choose Manage billing to open the billing portal for payment methods, cancellation, and subscription actions. The Billing page offers upgrades only; contact support to move to a smaller plan. When you move to a smaller plan, prompts and lead keywords above the new limits are paused across your projects, newest first, and you can resume them when there is capacity.
05Invoices and refunds
Settings → Payment & Billing → Invoices links to the billing portal, where you can download every invoice. Fees are non-refundable unless the law or checkout says otherwise. If you have a billing problem, contact support and include the email on your account.