What is your refund policy?
How charges, trial fees, and cancellations are handled, and who to contact about a billing error.
Updated
01Fees are non-refundable
Unless the law or checkout says otherwise, fees, including the trial fee, are non-refundable, and unused time or allowances are not redeemable for cash. Cancelling stops future renewals.
02If something went wrong
If you were charged in error or have a billing problem, contact support with the email on your account and the invoice from Settings → Payment & Billing → Invoices.